Privacy Policy

Effective Date: July 8th, 2018

Sinn Studio Inc. (“the Company”, “We”, “Us”) is a virtual reality production and development studio based in Toronto, Canada. Our primary focus is on interactive virtual reality content for all major VR platforms worldwide.

By viewing or using our products, you consent to the practices described in this Privacy Policy.

If you have questions about this Privacy Policy, please contact us at sinn@sinnstudio.com.

Article 1 – The Collection of Information
  1. The majority of our products will not collect any of your information; however, some of our products, events or services may collect and use, directly or indirectly, your IP address, email address, location, platform username (Steam, Oculus and so on) or other related information.
  2. If we collect and use any of your information, it is strictly to improve or enable your experience when using our products. We do not distribute or examine the information our products collect unless required by law or is necessary for agreed-upon communication or the improvement of our products and/or services. We will remain transparent with you regarding our use of any of your information.
  3. Communicating with Sinn Studio Inc. directly will provide us with your email address and/or phone number and any information you disclose in said communication will also be known by the Company until and if you ask us to dispose of any records of it.
  4. Purchasing our products through third-party platforms such as Oculus or Steam will not expose any of your financial or personal information to us; however, purchasing anything directly from the Company may provide us with sensitive information. This is no cause for worry because, as mentioned, we do not distribute or examine any of the information we receive unless the law demands it.
  5. Third parties may collect information about you through their respective services, platforms or outlets. It is your responsibility to read their respective privacy policies to learn more about what information is being collected and how it is being used. Sinn Studio Inc. distributes games, apps and other products on various platforms and we are not responsible for any information that is collected by the platforms and/or third-parties themselves.

Article 2 – The Use of Your Information
  1. Depending on what information we collect from you, we may use it in several ways. Here you’ll find all of the ways in which we may use the information we collect.
  2. If and when your IP address or related network information is collected, it is used only to enable you to participate in some of our games, apps or experiences when they require an internet connection. These are usually multiplayer/co-op based and require the use of your network information when connecting you with other players. Your network information may also be used if and when a leaderboard system is present; in cases like this, we may use your network information to accurately identify you and your account so that we can best place and display your in-game username on said leaderboards. Note that the majority of our content does not require a network connection and none of your network information will be collected. In most cases, we provide the optional offline/single-player and online/multiplayer game modes, experiences or otherwise. There may be other instances where your network information is used; these may include, but are not limited to creating accounts and/or profiles within our products, and more.
  3. If you connect with us on social media, by email or by phone, your social media and/or contact information may become available to us. This information is used only to communicate with you directly if needed and it will never be shared with anyone else. If you’d like your information disposed of after direct communication with us, you may ask us to do so.
  4. Sometimes, although rare, we may collect information regarding gameplay or behaviours within our experiences by certain individuals. This information is not personal to your real life and is strictly gameplay-related. It enables us to study how players adapt to our content and how we may improve upon it. In some cases, where the content is multiplayer, we may observe and/or record gameplay so as to both ensure a safe and fun environment for all as well as improve on the mechanics that make it possible. Recorded gameplay, directly or indirectly, may be used by Sinn Studio Inc. for promotional purposes.
  5. If you send any of your information to Sinn Studio Inc. via an official online form provided to you by Sinn Studio Inc., any and all information that you enter must be accurate and up-to-date, and will not be used by Sinn Studio Inc. in any way other than the reasons advertised. In the event that no reasons are advertised directly related to the use of your information, refer to the context wherein the information is requested. For example, an application form for ‘Beta Access’ to one of our games may ask for your name, email address or Discord username. This information may be used to communicate with you regarding your application.
  6. In the event that you sign an nondisclosure agreement (NDA), your information will, as always, stay with us and will not be shared with anyone unless the law demands it.
  7. It is your responsibility to protect your information. Do not give out your personal information to anyone who isn’t a verified Sinn Studio Inc. employee if they claim to be. Do not share your information publicly while using our products and/or services. Sinn Studio Inc. is only liable for information directly used by the company and your own misuse of your own information whilst using our products and/or services is your responsibility.

Article 3 – Public Information
  1. If, through the use of any of our products, you release any of your personal information publicly to others, we are not responsible for the exposure of said information. You are entirely responsible for any information you provide to other players or those participating in any way in our products.
  2. Information that is not personal to your daily life but relevant on the internet, including but not limited to: usernames, platform profiles and so on, may be publicly available both within our products and on the platforms that you use to access our products. For example, your Steam username will be available to other players when accessing our content on Steam and playing in multiplayer matches. We are not responsible for revealing this information to other players as it is common practice in most multiplayer games on Steam. This applies to any platform and any product that we have available for your use.

Article 4 – Legal
  1. If or when by law we are required to access or release your information to the appropriate government agency or establishment, we will. Legal requests, including but not limited to: warrants, court orders or subpoena can force the Company to provide the government with your personal information. Know that under no circumstances will we ever give access to anyone outside of the government and outside of legal boundaries to your information. 

Article 5 – Security
  1. Please understand that information is never guaranteed to be 100% safe on the internet, in storage or elsewhere. We prioritize security and strive to ensure the safety of all information that we collect but we cannot guarantee the complete security of any information you disclose or transmit through our products or communications and cannot be held responsible for the theft, destruction or disclosure of said information by anyone outside of the Company. These types of leaks can occur if or when the Company is hacked or accessed by outsiders breaking the law, for example. We have never had a problem regarding this matter as we pride ourselves on our ability to maintain control over every aspect of the Company and its security.

Article 6 – International Users
  1. Sinn Studio Inc. is based in Canada. Please note that any information we collect can be stored on servers outside of your country and the laws, regulations and standards of the country in which this information is stored may be different from your country. By using our products, you consent to this collection, transfer, storage, and processing of information to and in Canada and other countries.

Article 7 – Changes to This Privacy Policy
  1. If changes are made to this Privacy Policy, we will always provide notice of such changes on the homepage of our website. This notice will be displayed on said page for five (5) days before it is taken down so as to not hinder its overall visual appearance.